Pet Food Bank (PFB)

This is a program to assist low-income families feed their pets. We provide healthy affordable pet food to low-income families at one half the retail value of the food. 

Cash and Credit Cards are accepted.
No checks; No Link cards.

 

How It Works

1.  The PFB carries the following food:

  • Medium/Large Dogs –

    • Purina Dog Chow Chicken or Beef (50#)

    • Purina One Smartblend Chicken/ Rice (40#)

    • Diamond Natural Beef or Chicken/Rice (40#)

    • Diamond Natural Senior Formula (35#)

    • Members Mark Chicken/Rice (35#)

    • BY PRE-REQUEST ONLY Members Mark Grain Free         

  • Small Dogs – Diamond Natural Small Breed (18#)

  • Puppy – Purina Puppy Chow (16#)

  • Canned Dog – BY PRE-REQUEST ONLY – 30 can limit

  • Cats –

    • Friskies Surfin’ & Turfin’ (22#)

    • Meow Mix Original (22# or 30#)

    • Purina Cat Chow (20#)

    • Purina One Purposeful Nutrition Sensitive Skin & Stomach (Color Free) (7# or 16#)

  • Kitten – Purina Kitten Chow.

  • Canned Cat – 30 can limit

    • Friskies

    • 9-Lives

  • Litter – Farm & Fleet Scoopable Litter

 

THESE ARE THE ONLY PRODUCTS THAT ARE AVAILABLE FROM THE NHAO PET FOOD BANK. If your pet has a medical need for a different type/brand of food, you can let us know and we will request a special donation from our supporters. We will have the food for you ONLY if it is donated and there is no guarantee that we will have the food for your pet. 

2.  Maximum Household Limits:

There is a limit to the amount of food we can supply at 1/2 the retail cost, per month, per household.
Dry Food:
Dog 50#;   Puppy 40#  

Cat 40#,   Kitten 20#
Canned Food:   30 cans
Litter 40#

A member of each household must be present to accept and pay for their food at the Pet Food Bank. If you have a family member, friend or neighbor that needs food, please pass along our website address to them so they can also participate in the PFB Program. You will not be able to "pick up food" for them. 

3.  Request Food/Supplies from the PFB:

Requests for food are accepted between the 

3rd wk of the current month -to- the 1st wk of the new month.

The Pet Food Bank is held Once A Month on the 2nd Saturday.

After the 1st Saturday of each month at 11:59pm, no Requests will be taken for the PFB held the 2nd Saturday of that month.

The Request Deadline is the 1st Saturday of each month, at 11:59pm, for the PFB held the 2nd Saturday of that month.

Request the food your pets need for the month from the inventory list above, keeping in mind the food limits for each household, also listed above.

We will DO OUR BEST to have this food for you at the PFB, but we cannot guarantee we will have the food. We are limited by our resources and the amount of food that is donated by our supporters each month. 

To Request Pet Food -- Before the 1st Saturday of month

Facebook Page - Leave a message on our Facebook Page,
"New Hope Animal Outreach" with
"PFB Request for (your name), (cell number)". 
-- or --

Text Us at 217-853-3640 with "PFB Request for (your name)".

4.  Pet Food Bank Day - 2nd Saturday of the Month:
2919 N Oakland Ave, Decatur IL

The PFB is a curbside service.
The NHAO Retail Shop is not open on PFB day.
If you have a question, text 217-853-3640.

Food Request Made by Deadline:

Arrive at New Hope Animal Outreach, 2919 N. Oakland Ave, between 11am and Noon. 

Text 217-853-3640 with:
"(your name), (car color), Food Requested".
If you want a receipt, also include "with Receipt". 

Example: "Jane Doe, silver car, food requested, receipt"

Someone will come to your car, give you the total due, receive your payment, and bring your food to your car. If requested, your receipt will be texted to you.

If you HAVE NOT requested food by the Deadline (1st Saturday of the month), you may still be able to get some food, depending on what we have left in our inventory. 

Arrive at New Hope Animal Outreach, 2919 N. Oakland Ave, between 10am and 11am. 

Text 217-853-3640 with:
"(your name), (car color), (food needed from our list above)".
If you want a receipt, also include "with Receipt". 

Example: "Jane Doe, silver car, 50# Purina Dog Chow Chicken, receipt"

Someone will come to your car, give you the total due, receive your payment, and bring your food to your car. If requested, your receipt will be texted to you.

Be aware that any food Requested by people by the Deadline will be set aside for them and will not be available to other customers.

The best way to assure the food you need will be available to you is to Request the food by the Deadline.

                  <<>>                   <<>>                  <<>>

The NHAO ReTAIL Shop is open 10am – 1pm every Friday and the 1st and 3rd Saturdays. Pet Food Bank food is not available during ReTAIL Shop hours. Please check the ReTail Shop page to check for schedule changes.

DMH cat.png
playful pup.png

To Donate Food to the Pet Food Bank, please check the PFB Inventory list (to the left) and then take the food or litter
to one of these Decatur IL
drop off sites:

Furry Tail Endings 2930 N. Oakland Ave

Spa's for Paws 3668 E William Street

Carpet Weavers 1971 E Pershing Rd

The Morrows 2026 Dagmar PL
(drive to end of Dagmar, Turn left onto Euel, Turn left into First Driveway)

Thank you very much!
We Appreciate your Donation! 

We also accept OPEN FOOD BAGS and used pet items. Please secure the open food bags and then they can be taken to any of the above locations.
Thank You!!